Refund Policy
TITANS REALM LTD provides business support and administrative services. Due to the nature of digital and outsourced services, refund terms are as follows:
1. Service Commencement
Once work has begun or deliverables have been provided, payments are generally non-refundable.
2. Prepaid Services
If cancellation occurs prior to service commencement:
A refund may be issued
Administrative fees may be deducted
3. Retainer-Based Services
For ongoing service agreements:
Notice periods apply
Unused prepaid portions may be reviewed on a case-by-case basis
4. Dispute Resolution
Service concerns must be raised within 7 days of delivery. We aim to resolve disputes professionally and fairly before considering financial adjustments.
Refund decisions remain at the discretion of TITANS REALM LTD in accordance with contractual terms.
